The Oncology Institute
50 Bellefontaine St, Suite 401, Pasadena, California, 91105
The clinical care at this office is generally well-regarded, with many patients praising the doctors for their knowledge and compassion. However, the administrative side of the practice is a major source of frustration, with frequent complaints about communication, scheduling, and billing. Patients often feel that the office management does not match the quality of the medical care.
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✓ What Works Well
- Knowledgeable and compassionate doctors
- Thorough care
- Professional medical staff
✗ Areas to Improve
- Poor administrative communication
- Scheduling and billing issues
- Difficult to reach by phone
- Why can't I get a call back?
- Is this office organized?
Great doctors, bad office
Felt like a number
Excellent clinical care
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91105
- Country United States
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