The Oncology Institute
11550 Indian Hills Rd, Suite 360, Mission Hills, California, 91345
The Oncology Institute is highly valued for its skilled and compassionate doctors, who are often credited with saving lives. Patients feel well-supported by the medical team. However, there are significant and recurring complaints about the administrative staff, particularly regarding phone communication, scheduling, and billing. It is a place where the medical care is excellent, but the administrative experience can be very stressful.
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If you are having trouble reaching the office, try visiting in person to resolve urgent scheduling or billing issues.
✓ What Works Well
- Skilled and compassionate oncologists
- Excellent medical outcomes
- Supportive medical team
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching staff by phone
- Billing and scheduling errors
- How do I schedule an appointment?
- Why is it so hard to reach someone?
Dr. Sarkissian is amazing.
The phone system is a nightmare.
I trust my doctor completely.
- Category Health & Medical
- City Mission Hills
- State California
- Postcode 91345
- Country United States
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