1800 Lakeside Cir, Auburn, Alabama, 36830
The physical therapy team receives overwhelming praise for being professional, kind, and effective. However, the orthopedic doctors, particularly Dr. Jones, have received harsh criticism for being dismissive and rude. Patients feel the clinic is great for rehab but inconsistent in physician bedside manner.
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If you need physical therapy, this is a top-tier choice, but be prepared for potential friction with the physicians.
✓ What Works Well
✗ Areas to Improve
Therapy team is amazing, doctors need to learn empathy.
Great rehab, but I won't see that doctor again.
Professional and effective care.