18 Riverbend Dr SW, Suite 118, Rome, Georgia, 30161
This clinic receives highly polarized reviews. Many patients praise Dr. Patel and his team for their life-changing care, compassion, and thoroughness. However, a significant number of patients report negative experiences, citing long wait times, poor administrative communication, billing issues, and a perceived lack of empathy for chronic pain. The clinic's reliance on a centralized call center is a major source of frustration for many.
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If you have billing or scheduling issues, try to visit the office in person to speak with someone directly, as the call center is often ineffective.
✓ What Works Well
✗ Areas to Improve
Dr. Patel gave me back my life.
The call center is a nightmare.
Great care, but the admin side needs work.