Personal Care · Full Service Spa
The Polished Diamond ~A Luxury Spa~
909 W Main St, Abingdon, Virginia, 24210
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Updated: 18 May 2026
Authenticity Score: 76/100
About
The Polished Diamond is a popular full-service spa in Abingdon. Many clients love the relaxing atmosphere and the quality of services like massages and pedicures. However, there are significant complaints about scheduling issues, gift card policies, and management's response to negative feedback. It's a beautiful spot, but the administrative side can be a headache.
Our Review Process
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Most Relevant
10
Newest
20
Highest rating
9
Lowest rating
We analyze 59 public reviews for The Polished Diamond ~A Luxury Spa~ using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
65/100
Pro Tip
Check their booking availability before purchasing gift cards.
Full service spa
Soothing atmosphere
Pros & Cons
✓ What Works Well
- Relaxing atmosphere
- Quality massages
- Full service
✗ Areas to Improve
- Scheduling issues
- Gift card policies
- Management transparency
Frequently Asked Questions
- Is it easy to book?
- Are gift cards refundable?
- Is the staff friendly?
User Feedback
Beautiful spa
Scheduling is a nightmare
Great massages
Quick Info
- Category Personal Care
- Neighborhood Abingdon
- City Abingdon
- State Virginia
- Postcode 24210
- Country United States
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