509 Olive Wy, Suite 900, Seattle, Washington, 98101
The Polyclinic Downtown is a large, multi-specialty clinic that has seen significant changes since the Optum transition. While many patients still value the quality of care from individual doctors, there is widespread frustration with administrative issues, including scheduling, billing, and communication. It is a convenient choice, but be prepared for potential office frustrations.
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Be prepared for potential administrative hurdles and double-check all billing statements.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is chaotic.
Scheduling is a nightmare.
Billing is confusing and often incorrect.