1910 Gregg St, Columbia, South Carolina, 29201
The Practice LLC is known for having some very dedicated and skilled doctors, but the administrative side of the office is a major pain point for many patients. Long wait times, difficulty reaching staff by phone, and billing issues are frequently mentioned. While patients often love their specific doctor, the overall experience is marred by poor office management.
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If you have an urgent need, be prepared to be persistent with phone calls.
✓ What Works Well
✗ Areas to Improve
Dr. Mattei is the best.
The staff is incompetent.
Wait times are outrageous.