The Residences at Silver Hill
3501 Terrace Dr, Suite 100, Suitland, Maryland, 20746
Residents are split. Many praise the leasing staff for being helpful and professional during tours. However, long-term tenants report serious issues with maintenance, specifically regarding hot water, pests, and communication. It seems like a hit-or-miss experience depending on the unit and the specific staff member you deal with. The location is convenient, but the property management company faces heavy criticism for lack of follow-through.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always tour the exact unit you are leasing rather than the model, and check for signs of pests in the kitchen cabinets.
✓ What Works Well
- Friendly and helpful leasing staff
- Convenient location near metro and shops
- Quiet neighborhood
✗ Areas to Improve
- Persistent pest infestations
- Unresponsive maintenance for urgent issues
- Difficulty reaching the rental office
- Is the property actually safe at night?
- How do I get a response from the corporate office?
- Are the pest issues resolved before move-in?
Leasing agents are great until you sign the lease.
Maintenance is hit or miss, sometimes fast, sometimes non-existent.
The property management company is hard to deal with regarding billing.
- Category Real Estate
- City Suitland
- State Maryland
- Postcode 20746
- Country United States
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