3501 Terrace Dr, Suite 100, Suitland, Maryland, 20746
Residents are split. Many praise the leasing staff for being helpful and professional during tours. However, long-term tenants report serious issues with maintenance, specifically regarding hot water, pests, and communication. It seems like a hit-or-miss experience depending on the unit and the specific staff member you deal with. The location is convenient, but the property management company faces heavy criticism for lack of follow-through.
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Always tour the exact unit you are leasing rather than the model, and check for signs of pests in the kitchen cabinets.
✓ What Works Well
✗ Areas to Improve
Leasing agents are great until you sign the lease.
Maintenance is hit or miss, sometimes fast, sometimes non-existent.
The property management company is hard to deal with regarding billing.