Other · Community Services

The Salvation Army of Buffalo, NY

960 Main St, Buffalo, New York, 14202

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This location is praised for its food pantry and community support, with many users feeling grateful for the help. However, there are significant concerns regarding professionalism, cleanliness, and communication. It is a vital resource, but the experience can be inconsistent.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
11
Lowest rating

We analyze 60 public reviews for The Salvation Army of Buffalo, NY using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 75/100
Facilities 65/100
Pro Tip

Call ahead to confirm hours, as phone communication can be unreliable.

Food pantry
Emergency assistance
Pros & Cons

✓ What Works Well

  • Helpful food pantry
  • Community support
  • Friendly staff

✗ Areas to Improve

  • Unprofessional staff
  • Cleanliness issues
  • Communication gaps
Frequently Asked Questions
  • Is the pantry open?
  • How can I get help?
  • Do you have clothing?
User Feedback

They really help families

Staff is hit or miss

Great asset to Buffalo