Other · Charity Organization

The Salvation Army

1700 S Burdick St, Kalamazoo, Michigan, 49001

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

The Salvation Army in Kalamazoo is generally seen as a helpful and organized resource for those in need. Many users appreciate the food assistance and holiday programs. While there are some negative reviews regarding service availability and staff attitude, the majority of feedback highlights the organization's positive impact on the community and the kindness of the volunteers.

Our Review Process
20
Most Relevant
5
Newest
20
Highest rating
14
Lowest rating

We analyze 59 public reviews for The Salvation Army using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 82/100
Facilities 78/100
Pro Tip

This location is a community center, not a family store; check the Portage Ave location for retail.

Food Pantry
Holiday Assistance
Pros & Cons

✓ What Works Well

  • Helpful food assistance
  • Organized holiday programs
  • Friendly and kind volunteers

✗ Areas to Improve

  • Inconsistent service availability
  • Some staff can be unhelpful
  • High prices in some areas
Frequently Asked Questions
  • Do you provide utility assistance?
  • What are the food pantry hours?
  • How can I donate?
User Feedback

A true blessing for families

Great community support

Efficient and respectful service