Automobile · Auto Repair

The Shop Inc.

2312 US-2, Hermon, Maine, 04401

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

The Shop Inc. is widely regarded as a top-tier local garage with a strong reputation for professionalism and technical knowledge. Customers appreciate the clear communication and the use of modern tools like text updates. While most reviews are glowing, some users have expressed frustration with pricing transparency and occasional service delays. Despite these gripes, the majority of clients feel their vehicles are in good hands.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
17
Lowest rating

We analyze 71 public reviews for The Shop Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 75/100
Pro Tip

Use their text update feature to stay informed about your vehicle's progress throughout the day.

Text Updates
Full Diagnostics
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable
  • Great communication via text
  • Fair pricing for most

✗ Areas to Improve

  • Pricing concerns on some services
  • Wait times for appointments
  • Communication issues on complex jobs
Frequently Asked Questions
  • Do you offer loaner cars?
  • Is there a warranty on repairs?
  • How long is the wait for an appointment?
User Feedback

Best bang for the buck in the area

Staff is spot on with diagnostics

Professional service that keeps my old truck running