200 E Eckerson Rd, Suite 1-3, New City, New York, 10956
Dr. Friedman is highly respected for his clinical expertise, with many patients praising his thoroughness and effective treatment plans. However, the patient experience is frequently hampered by administrative issues, including difficulty reaching the office by phone, long wait times, and perceived rudeness from the front desk staff. While the medical care is generally excellent, the office management could be significantly improved.
Be persistent when trying to reach the office and consider scheduling your appointments well in advance.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the admin side is a nightmare.
Dr. Friedman is excellent, but the staff needs training.
Worth the wait for the quality of care.