The Smile Center of Olive branch
7164 Hacks Cross Rd, Olive Branch, Mississippi, 38654
The Smile Center receives mixed reviews; many patients praise the dentists for their skill and kindness, especially with children and anxious adults. However, there are recurring complaints about long wait times, billing confusion, and poor communication from the front desk. While the clinical work is often described as top-tier, the administrative experience can be frustrating, leading to a polarized patient base.
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Always ask for a written estimate of costs before any procedure to avoid billing surprises.
✓ What Works Well
- Skilled and personable dentists
- Great with children and anxious patients
- Clean and comfortable office
✗ Areas to Improve
- Long wait times for appointments
- Billing and insurance transparency issues
- Inconsistent front desk communication
- Why was my appointment cancelled without notice?
- Is this office in-network for my insurance?
- Can I get a price breakdown before the procedure?
Dentists are great, but the front office needs help.
Wait times are way too long.
They made my child feel very comfortable.
- Category Health & Medical
- City Olive Branch
- State Mississippi
- Postcode 38654
- Country United States
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