The Smile Company, Dental Care, LLC
40 Weldon Pkwy, Maryland Heights, Missouri, 63043
Patients are deeply divided regarding this practice. Many praise the friendly staff and modern office, while a significant number of reviewers report aggressive upselling of unnecessary procedures and poor billing transparency. Some patients feel their concerns were ignored, leading to a lack of trust. While some families have had great experiences, the recurring complaints about billing errors and aggressive treatment plans are a major red flag.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written treatment plan and verify insurance coverage independently before starting any procedure.
✓ What Works Well
- Modern and clean facility
- Friendly front desk staff
- Accommodating to some specific needs
✗ Areas to Improve
- Aggressive upselling of unnecessary work
- Poor billing transparency and collection issues
- Difficult communication with management
- Why am I being charged for services I didn't authorize?
- Is it normal to be referred to a specialist for basic cleanings?
Billing department is a nightmare
Get a second opinion before agreeing to major work
Staff can be dismissive when issues arise
- Category Health & Medical
- City Maryland Heights
- State Missouri
- Postcode 63043
- Country United States
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