The Smile Doctor
3000 L St, #104, Sacramento, California, 95816
The clinical team at The Smile Doctor is frequently praised for being gentle, patient, and effective at easing dental anxiety. However, the practice is plagued by significant administrative issues, including rude front-desk staff, billing confusion, and poor communication, which have led to many patients leaving despite liking the dentists.
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Always verify your insurance coverage directly with your provider before your appointment to avoid surprise bills.
✓ What Works Well
- Gentle and patient dentists
- Great for dental anxiety
- Clean and modern office
✗ Areas to Improve
- Rude and unprofessional front desk
- Billing and insurance confusion
- Aggressive upselling
- Why is my bill so high?
- Do you accept my insurance?
The dentists are amazing, but the front desk is a nightmare.
They really helped me get over my fear of the dentist.
Be very careful with their billing practices.
- Category Health & Medical
- City Sacramento
- State California
- Postcode 95816
- Country United States
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