The Smile Shop
5400 S Miami Blvd, Durham, North Carolina, 27703
The Smile Shop is generally well-regarded for its modern, clean facility and friendly staff. Many patients appreciate the thorough explanations and the effort made to ensure comfort, especially for those with dental anxiety. However, there are recurring concerns about billing transparency, unexpected charges, and inconsistent quality of work from different providers. It is a popular choice, but patients should be vigilant about their billing statements.
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Confirm all costs and insurance coverage before any procedure, even routine ones, to avoid surprise fees.
✓ What Works Well
- Modern and clean facility
- Friendly and welcoming staff
- Good for dental anxiety
✗ Areas to Improve
- Billing transparency issues
- Unexpected charges
- Inconsistent provider quality
- Do you accept my insurance?
- Why was I charged for this exam?
Staff is very kind
Billing is confusing
Great for routine cleanings
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27703
- Country United States
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