5400 S Miami Blvd, Durham, North Carolina, 27703
The Smile Shop is generally well-regarded for its modern, clean facility and friendly staff. Many patients appreciate the thorough explanations and the effort made to ensure comfort, especially for those with dental anxiety. However, there are recurring concerns about billing transparency, unexpected charges, and inconsistent quality of work from different providers. It is a popular choice, but patients should be vigilant about their billing statements.
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Confirm all costs and insurance coverage before any procedure, even routine ones, to avoid surprise fees.
✓ What Works Well
✗ Areas to Improve
Staff is very kind
Billing is confusing
Great for routine cleanings