The Smilist Dental Mountainside
1050 US-22, Mountainside, New Jersey, 07092
Patients generally praise the clinical skill and gentle touch of Dr. Gross and the hygienists. The office is described as welcoming and efficient, with many noting a painless experience during procedures. However, a vocal minority of reviewers express frustration with aggressive upselling and a perceived focus on profit over patient care. Overall, the majority find the service to be top-notch and professional.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a clear breakdown of treatment necessity if you feel pressured into extra procedures.
✓ What Works Well
- Gentle and skilled dental work
- Welcoming and friendly staff
- Efficient appointment scheduling
✗ Areas to Improve
- Aggressive upselling of services
- Concerns regarding billing ethics
- Inconsistent communication about treatment necessity
- Is the office in-network with my insurance?
- Are the recommended procedures actually necessary?
Dr. Gross is fantastic and puts patients at ease.
The office environment is clean and bright.
Some patients feel pressured into expensive, unnecessary treatments.
- Category Health & Medical
- City Mountainside
- State New Jersey
- Postcode 07092
- Country United States
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