The South Eastern Eye Center
175 S Railroad St, Suite J, Pembroke, Georgia, 31321
Dr. Gamble is consistently praised for her expertise and kind bedside manner, making her a favorite among patients. However, the office is severely hampered by administrative incompetence. Patients frequently report unreturned calls, lost orders, and significant delays in receiving glasses or contacts. The front office staff is often described as the weak link in an otherwise excellent practice.
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If you order glasses or contacts, call weekly for status updates; do not wait for them to contact you.
✓ What Works Well
- Dr. Gamble is highly skilled and compassionate
- Clean and modern facility
- Great with children and veterans
✗ Areas to Improve
- Extremely poor communication and follow-up
- Long wait times for orders
- Inconsistent billing and insurance handling
- Why can't I get a return call?
- Are my glasses ready yet?
The doctor is a 5-star, but the office is a 1-star.
Great care, but be prepared to chase them for your orders.
Dr. Gamble is worth the wait, but the staff is frustrating.
- Category Health & Medical
- City Pembroke
- State Georgia
- Postcode 31321
- Country United States
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