The Spine & Rehab Group
140 NJ-17, Paramus, New Jersey, 07652
The Spine & Rehab Group in Paramus is highly regarded for its medical expertise, with many patients finding relief from chronic pain through the care of doctors like Dr. Mehta and Dr. Gupta. Patients appreciate the thorough explanations and effective treatment plans. However, there are recurring complaints about administrative issues, including billing errors, difficulty with insurance verification, and occasional rudeness from the front desk staff. It's a place where the clinical care is strong, but the administrative side can be a headache.
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Confirm your insurance coverage directly with your provider before your appointment to avoid last-minute cancellations.
✓ What Works Well
- Effective pain management and treatment
- Knowledgeable and thorough doctors
- Clean and professional facility
✗ Areas to Improve
- Inconsistent administrative communication
- Billing and insurance verification issues
- Occasional long wait times
- Do they accept my insurance?
- Why was my appointment canceled last minute?
The doctors are top-notch, but the front office needs help.
Great pain relief, but keep a close eye on your billing.
Very professional clinical staff.
- Category Health & Medical
- City Paramus
- State New Jersey
- Postcode 07652
- Country United States
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