The Springs Resort
Hospitality · Resort

The Springs Resort

323 Hot Springs Blvd, Pagosa Springs, Colorado, 81147

Google Maps Updated: 18 May 2026
Authenticity Score: 79/100
About

The Springs Resort is a premier destination for those seeking a relaxing getaway. Guests frequently praise the friendly staff and the unique hot springs experience. While the resort is highly rated for its amenities, some guests have expressed frustration with room maintenance and pricing.

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We analyze 78 public reviews for The Springs Resort using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 70/100
Staff Hospitality 88/100
Pro Tip

Request a room in the newer building for a more modern and luxurious experience.

24-hour pool access
On-site dining
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Unique hot springs access
  • Beautiful location

✗ Areas to Improve

  • Room maintenance issues
  • High resort fees
  • Inconsistent service
Frequently Asked Questions
  • Is there a pet policy?
  • Are there dining options on-site?
  • What is included in the resort fee?
User Feedback

Christina Martinez is a gem.

The pools are worth the trip.

Rooms need more attention.