The University of Kansas Health System KU MedWest
7405 Renner Rd, Shawnee, Kansas, 66217
This facility is highly polarized. While some patients appreciate the convenience and quality of specialty care, many report significant issues with administrative communication, long wait times, and perceived lack of empathy. The facility is often described as busy and difficult to navigate, with many patients feeling like just a number.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to visit in person or use the patient portal, as phone lines are often overwhelmed.
✓ What Works Well
- Convenient location
- Quality specialty care
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Lack of empathy
- Why is it so hard to reach someone?
- Why was my appointment canceled?
Great doctors, terrible office
Impossible to get through on the phone
Felt like just a number
- Category Health & Medical
- City Shawnee
- State Kansas
- Postcode 66217
- Country United States
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