The UPS Store
2168 Nesconset Hwy, Stony Brook, New York, 11790
This UPS store is a tale of two experiences. Many customers rave about the staff, especially Drew, calling them efficient and friendly. On the flip side, there are frequent complaints about rude service, extra charges for simple things like tape, and long wait times. It seems like a busy spot where the quality of service depends heavily on who is working.
We analyze 77 public reviews for The UPS Store using our data models and filter out spam to highlight only authentic feedback.
Have your QR code ready and be prepared to pay for extra services like tape or printing.
✓ What Works Well
- Efficient service
- Friendly staff (some)
- Clean store
✗ Areas to Improve
- Rude service (some)
- Extra charges for tape/printing
- Long wait times
- Do you charge for tape?
- Can I print labels here?
- Is there a long wait?
Drew is an asset, always helpful.
Charged $5 to print a label, ridiculous.
Staff was dismissive and rude about my return.
- Category Professional Services
- City Stony Brook
- State New York
- Postcode 11790
- Country United States
