350 Thomas More Pkwy, # 200, Crestview Hills, Kentucky, 41017
This practice has a very polarized reputation. Many patients love their specific doctors and find the care to be excellent. However, a large number of patients report extremely rude and unprofessional front desk staff, long wait times, and frustrating billing practices. The administrative side of the practice is a major source of dissatisfaction.
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If you have a good relationship with your doctor, try to communicate with them directly through the portal to avoid the front desk.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
Hard to get through on the phone.
Great care, but the admin side is broken.