Personal Care · Day Spa

The W Spa

8500 Roll Rd, Suite C, Clarence Center, New York, 14032

Google Maps Updated: 18 May 2026
Authenticity Score: 91/100
About

Clients consistently describe this spa as a serene, beautiful, and modern escape. The scalp treatments and facials are major hits, with many customers noting they feel completely refreshed and pampered. While the vast majority of feedback is glowing, a few isolated incidents regarding billing and customer service have left some feeling frustrated. It is a great spot for a little bang for the buck when you need to de-stress.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
18
Lowest rating

We analyze 74 public reviews for The W Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 95/100
Staff Behavior 88/100
Pro Tip

Always verify your gift card balance before booking to avoid any awkward payment issues.

Organic products
Modern aesthetic
Pros & Cons

✓ What Works Well

  • Serene and modern atmosphere
  • Excellent scalp treatments and facials
  • Friendly and professional staff

✗ Areas to Improve

  • Occasional billing disputes
  • Some reports of unprofessional staff chatter
  • Inconsistent lash extension longevity
Frequently Asked Questions
  • Do you offer gift cards?
  • Are your products organic?
  • How soon can I get an appointment?
User Feedback

The scalp treatment is a total game changer.

Beautiful space, very zen.

Staff are usually great, but watch out for billing confusion.