The Wellness Group Illinois and USVI
25 Tower Ct, Ste B, Gurnee, Illinois, 60031
This practice has a very divided reputation. Many patients praise the doctors for their hands-on care and successful deliveries, while a significant number of others report feeling rushed, ignored, or mistreated by the administrative staff. Issues with cleanliness, communication, and billing are recurring themes in negative reviews.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared to advocate for yourself and keep your own records, as communication between staff and doctors can be inconsistent.
✓ What Works Well
- Doctors are hands-on and caring
- Successful pregnancy outcomes
- Convenient on-site labs/ultrasounds
✗ Areas to Improve
- Long wait times in the office
- Poor communication and follow-up
- Unclean facilities reported
- Why is it so hard to get a call back?
- Are the facilities clean?
Great doctors, poor office management
Felt like a number, not a patient
Convenient one-stop shop
- Category Health & Medical
- City Gurnee
- State Illinois
- Postcode 60031
- Country United States
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