3030 E Semoran Blvd, Suite 258, Apopka, Florida, 32703
Dr. Theo is highly regarded for her medical expertise, kindness, and thoroughness. Patients feel heard and appreciate her personalized treatment plans. However, there are significant and recurring complaints about the office's administrative operations, including billing errors, poor communication, and scheduling issues. Many patients feel the administrative side detracts from the quality of care.
Document all billing and insurance interactions carefully, as administrative errors are common.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a mess.
Clinical care is excellent, but admin needs work.
Love the doctor, but the billing is frustrating.