4572 Hagadorn Rd, East Lansing, Michigan, 48823
Feedback for this practice is highly inconsistent. Many clients praise their specific therapists for being life-changing and compassionate. However, there is a strong undercurrent of complaints regarding administrative failures, including billing errors, poor communication, and difficulty reaching staff. Some clients feel the office is disorganized and profit-focused, while others have had seamless experiences.
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Keep your own records of all billing and insurance communications to avoid collection issues.
✓ What Works Well
✗ Areas to Improve
My therapist changed my life.
The office staff needs to communicate better.
Billing errors are a major headache.