1801 N Bloomington St, Streator, Illinois, 61364
Theresa Solon's agency is generally well-regarded for its friendly and helpful staff. Many clients appreciate the personalized attention and the ease of switching policies. However, there are some reports of administrative errors and frustration with follow-up, suggesting that while the team is often great, there can be inconsistencies in handling specific policy details.
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Verify all policy details, especially when adding new vehicles, to ensure all requested coverages are active.
✓ What Works Well
✗ Areas to Improve
Very patient and kind
Great at explaining coverage
Responsive to questions