Thicks Glass
1575 Imlay City Rd, Lapeer, Michigan, 48446
Thicks Glass is a well-regarded local business known for fast, professional glass repair. Most customers are very happy with the quality of work and the friendly, family-owned atmosphere. However, there are recurring complaints about the smell of cigarette smoke left in vehicles after service, which is a major point of contention for non-smokers. If you can overlook that, the service is generally excellent.
We analyze 69 public reviews for Thicks Glass using our data models and filter out spam to highlight only authentic feedback.
If you are sensitive to smoke, explicitly request that they do not smoke in your vehicle when dropping it off.
✓ What Works Well
- Fast and professional glass repair
- Fair and competitive pricing
- Friendly, family-owned atmosphere
✗ Areas to Improve
- Vehicles sometimes returned smelling of smoke
- Occasional gruff customer service
- Some delays in providing quotes
- Do they handle ADAS calibration?
- Is the smoke smell a common issue?
- Are they better than big chains?
Great work on my windshield, very fast.
They were honest about not needing a repair.
Car smelled like an ashtray when I got it back.
- Category Automobile
- City Lapeer
- State Michigan
- Postcode 48446
- Country United States
