14605 S Memorial Dr, Ste H8, Bixby, Oklahoma, 74008
The Thom Wood State Farm office is generally well-regarded for its friendly, professional, and helpful service. Many clients appreciate the team's ability to find competitive rates and their responsiveness. However, there are some reports of frustration regarding billing issues and communication delays, particularly when trying to resolve disputes. While many long-term customers are very happy, the mixed reviews suggest a need for better communication regarding policy changes and renewals. It is a polarizing agency where experiences vary significantly based on the specific situation.
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✓ What Works Well
✗ Areas to Improve
Saved me a lot of money
Very helpful and patient
Great customer service