Thomas Dental
2546 E Thomas Rd, Phoenix, Arizona, 85016
This office is generally well-regarded for its friendly staff and professional care. Many patients feel like family and appreciate the focus on prevention. However, there are recurring complaints about administrative issues, including scheduling delays, billing confusion, and occasional rudeness from front-desk staff.
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Always confirm your insurance coverage and billing details in writing before your appointment to avoid surprises.
✓ What Works Well
- Friendly staff
- Focus on prevention
- Professional care
✗ Areas to Improve
- Scheduling delays
- Billing confusion
- Rudeness at front desk
- Why is my bill so high?
- Can I get a payment plan?
Great care, but front desk needs work.
Feels like family.
Billing is a nightmare.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85016
- Country United States
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