Thomas Eye Group - North Druid Hills
2852 Lavista Rd, Suite 5, Decatur, Georgia, 30033
The practice has a mixed reputation. While many patients appreciate the thoroughness and expertise of the doctors, there are frequent complaints about administrative staff, billing transparency, and rigid policies. The experience can be very positive or very frustrating depending on the staff member.
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Always confirm your insurance coverage and any potential out-of-pocket costs before your appointment.
✓ What Works Well
- Thorough and knowledgeable doctors
- Clean facility
- Kid-friendly providers
✗ Areas to Improve
- Poor administrative service
- Billing transparency issues
- Rigid policies
- Why was I charged for this?
- Is the office kid-friendly?
The doctors are great, but the staff is rude.
Billing is a nightmare.
I love the doctor, but the office policies are frustrating.
- Category Health & Medical
- City Decatur
- State Georgia
- Postcode 30033
- Country United States
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