Thomas Nolen, MD
247 Walton St, empty, Columbiana, Alabama, 35051
Dr. Nolen is a beloved, 'old-school' physician who is highly respected for his experience, kindness, and willingness to listen. Patients feel like family and trust his judgment. However, the practice has faced significant administrative challenges since joining a larger health system, leading to complaints about call centers, communication gaps, and scheduling issues.
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If you have trouble with the call center, try visiting the office in person to resolve urgent issues.
✓ What Works Well
- Kind and experienced doctor
- Listens to patients
- Professional and caring
✗ Areas to Improve
- Poor call center communication
- Scheduling and referral issues
- Administrative friction
- How do I reach the office directly?
- Why is it hard to get a referral?
Dr. Nolen is the best.
Great doctor, but the office staff is a headache.
Very thorough and professional.
- Category Health & Medical
- City Columbiana
- State Alabama
- Postcode 35051
- Country United States
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