200 Arthur Dr, Thomasville, North Carolina, 27360
This practice is highly regarded for its medical care, with many parents trusting the doctors with their children's health for years. However, the administrative side is a major source of frustration. Frequent complaints about rude front desk staff, long hold times, and difficulty getting medical records have led some parents to switch providers. The clinical care is excellent, but the office management needs significant improvement.
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If you need medical records, request them well in advance and follow up in person if possible.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a nightmare.
They always fit us in when the kids are sick.
I'm switching because of the rude staff.