Three Rivers Primary Care
945 Goethals Dr, Ste 300, Richland, Washington, 99352
Three Rivers Primary Care has a polarized reputation. Many patients love the individual providers, citing their expertise and care. However, there is a massive amount of frustration regarding the administrative side, especially since the Kadlec/Providence takeover. Patients report long wait times, difficulty reaching the office, and poor communication. It is a clinic where the medical care is often good, but the administrative experience is frequently poor.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication, but be prepared for potential delays in response.
✓ What Works Well
- Expert providers
- Individualized care
- Good clinical outcomes
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing issues
- Why is it so hard to get a call back?
- Are they accepting new patients?
Great doctors, but the office is a mess.
Impossible to reach anyone.
Care is good, but the system is broken.
- Category Health & Medical
- City Richland
- State Washington
- Postcode 99352
- Country United States
readers daily.