Thrive Dental and Orthodontics
4150 E Renner Rd, #400, Richardson, Texas, 75082
Thrive Dental in Richardson is well-regarded for its modern facility and friendly staff, with many patients praising the hygienists. However, there is a recurring pattern of complaints regarding billing transparency, aggressive upselling, and poor communication from the front office. Some patients feel the practice is more focused on profit than patient health.
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Always get a second opinion if you are told you need multiple fillings or crowns.
✓ What Works Well
- Modern and clean facility
- Friendly and skilled hygienists
- Good patient comfort amenities
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance transparency issues
- Poor front office communication
- Why do I need so many fillings?
- Are you in-network with my insurance?
Kristy is an amazing hygienist.
The billing department is very confusing.
They push for unnecessary procedures.
- Category Health & Medical
- City Richardson
- State Texas
- Postcode 75082
- Country United States
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