Thriveworks Counseling & Psychiatry Cedar Park
345 Cypress Creek Road, #102, Cedar Park, Texas, 78613
Thriveworks is a bit of a mixed bag. Many patients find their individual therapists to be excellent and life-changing, but the administrative and billing side is a frequent source of frustration. Long hold times, confusing billing, and rigid cancellation policies are common complaints. If you find a therapist you click with, it can be great, but be prepared to deal with some administrative headaches.
We analyze 76 public reviews for Thriveworks Counseling & Psychiatry Cedar Park using our data models and filter out spam to highlight only authentic feedback.
Do not leave your credit card on file if you can avoid it, and always get a written confirmation for any billing changes.
✓ What Works Well
- Excellent and compassionate therapists
- Easy to talk to providers
- Helpful coping tools provided
✗ Areas to Improve
- Chaotic and confusing billing
- Difficult to reach by phone
- Strict and expensive cancellation fees
- How do I resolve a billing error?
- Can I contact my therapist directly?
- What is your cancellation policy?
My therapist is amazing, but the office staff is a nightmare.
I love my sessions, but the billing department is impossible.
Be careful with their auto-draft policies.
- Category Health & Medical
- Neighborhood Cedar Park
- City Cedar Park
- State Texas
- Postcode 78613
- Country United States
