Thriveworks Counseling & Psychiatry Chesterfield
9846 Lori Rd, Suite 210, Chesterfield, Virginia, 23832
Thriveworks has a very mixed reputation. While some patients have had life-changing experiences with specific therapists, there are numerous, serious complaints regarding billing practices, hidden fees, and unprofessional customer service. It is a location where the quality of care is highly dependent on the individual provider.
We analyze 69 public reviews for Thriveworks Counseling & Psychiatry Chesterfield using our data models and filter out spam to highlight only authentic feedback.
If you choose Thriveworks, clarify all fees and billing policies in writing before your first session to avoid unexpected charges.
✓ What Works Well
- Some excellent, compassionate therapists
- Easy online booking
- Flexible scheduling
✗ Areas to Improve
- Serious billing and hidden fee concerns
- Inconsistent customer service
- Some reports of unprofessional providers
- Are there hidden fees?
- Is the staff professional?
- How do I book?
Hui-Chen Wong is amazing.
Billing was a nightmare.
I felt exploited.
- Category Health & Medical
- Neighborhood Chesterfield
- City Chesterfield
- State Virginia
- Postcode 23832
- Country United States
