Thriveworks Counseling & Psychiatry Roanoke
3235 Electric Rd, #1A, Roanoke, Virginia, 24018
Thriveworks receives mixed reviews. Many clients find their individual therapists to be excellent, compassionate, and helpful. However, there are widespread complaints about the administrative and billing side of the business, including high membership fees, confusing billing practices, and poor communication. While the clinical care is often praised, the business model is a significant source of frustration.
We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all fees and billing policies before your first appointment.
✓ What Works Well
- Excellent and compassionate therapists
- Easy to schedule initial appointments
- Convenient virtual options
✗ Areas to Improve
- High membership fees
- Confusing and aggressive billing
- Poor administrative support
- What is the $99 membership fee for?
- How do I cancel my membership?
Great therapist, but the billing department is a nightmare.
The clinical care is top-notch, but the admin side is frustrating.
I love my therapist, but the fees are excessive.
- Category Health & Medical
- City Roanoke
- State Virginia
- Postcode 24018
- Country United States
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