3161 E Tremont Ave, Bronx, New York, 10461
Throgs Neck Dental has a very polarized reputation. Many patients are thrilled with the clinical care, especially for emergency extractions and root canals, praising the doctors' gentleness and the staff's kindness. However, there are frequent, serious complaints about administrative issues, including billing errors, insurance confusion, and rude front desk staff. It seems to be a practice where the clinical work is strong, but the administrative side is a significant source of stress for many.
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Always verify your insurance coverage directly with your provider before any procedure to avoid unexpected bills.
✓ What Works Well
✗ Areas to Improve
Dr. Santos is amazing, but the front desk is a nightmare.
Great clinical care, but watch out for billing surprises.
Very professional, but they need to improve their admin.