Thunderbird Kid's Dentistry and Orthodontics
6780 W Thunderbird Rd, Suite 105, Peoria, Arizona, 85381
This office has a polarized reputation. Many parents love the staff's patience and the kid-friendly environment, especially for children with special needs. However, there are serious, recurring complaints regarding billing transparency, communication issues, and unprofessional behavior from some staff members. It seems to be a practice where the clinical care is often overshadowed by administrative and service-related frustrations.
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Always request a written, itemized treatment plan and verify insurance coverage before any procedure to avoid billing disputes.
✓ What Works Well
- Great with special needs children
- Kid-friendly environment
- Friendly clinical staff
✗ Areas to Improve
- Billing and insurance transparency issues
- Poor communication and responsiveness
- Unprofessional staff behavior
- Why am I being charged for services not received?
- Is this office equipped for special needs?
They are great with my autistic son.
Billing is a nightmare and they never call back.
The front office staff can be very rude.
- Category Health & Medical
- City Peoria
- State Arizona
- Postcode 85381
- Country United States
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