Tia Flatiron
30 E 23rd St, 7th Floor, New York, New York, 10010
Tia is loved for its beautiful, modern, and welcoming environment, which many find refreshing compared to traditional clinics. Patients appreciate the holistic approach and the ease of using the app. However, there are significant complaints about administrative disorganization, difficulty reaching providers, and billing issues. It seems like a great concept that is struggling with scaling its operations.
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Use the app for scheduling, but be prepared to follow up via phone for urgent administrative matters.
✓ What Works Well
- Beautiful and modern space
- Holistic approach
- Easy-to-use app
✗ Areas to Improve
- Administrative disorganization
- Difficulty reaching providers
- Billing and insurance issues
- Why can't I reach my provider?
- Is the membership worth it?
- How do I resolve billing errors?
Great concept, but the execution is lacking.
I love the environment, but the admin is a circus.
The care is good, but the system is broken.
- Category Health & Medical
- City New York
- State New York
- Postcode 10010
- Country United States
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