Health & Medical · Immediate Care

TidalHealth Immediate Care, Laurel

30549 Sussex Hwy, Laurel, Delaware, 19956

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

This facility is frequently criticized for poor customer service, long wait times, and questionable diagnostic accuracy. Many patients report feeling dismissed or treated with a lack of empathy by the staff and providers. While some have had positive experiences, the volume of negative feedback regarding professionalism and billing is concerning. It is often described as a place to avoid if you have other options.

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We analyze 76 public reviews for TidalHealth Immediate Care, Laurel using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 35/100
Pro Tip

If you have a serious concern, consider going to an emergency room instead of this immediate care center.

Walk-in clinic
Lab services
Pros & Cons

✓ What Works Well

  • Some staff are friendly
  • Convenient location
  • Clean facility

✗ Areas to Improve

  • Rude and dismissive staff
  • Long wait times
  • Inaccurate diagnoses
Frequently Asked Questions
  • Why was I charged for a service I didn't receive?
  • Can I bring a support person?
  • Why is the wait so long?
User Feedback

Avoid if you have other options.

Staff is rude and dismissive.

Hit or miss, mostly miss.