Tidewater Dental of Glen Burnie
1720 Crain Hwy S, # 103, Glen Burnie, Maryland, 21061
The practice is widely praised for Dr. Schulman's long-standing expertise and the friendly, professional nature of the clinical staff. Many patients feel like family and appreciate the consistent care. However, there are recurring complaints about rude administrative staff, particularly regarding billing and appointment cancellations, which have led some long-term patients to leave.
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If you encounter issues with the front desk, ask to speak directly with the office manager or a senior staff member.
✓ What Works Well
- Dr. Schulman's long-standing expertise
- Friendly and professional clinical staff
- Consistent, high-quality care
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Billing and communication issues
- Last-minute appointment cancellations
- Why is the front desk staff so rude?
- How can I resolve a billing dispute?
Dr. Schulman is great, but the front desk needs training.
I've been a patient for 10 years, but the admin is driving me away.
Excellent clinical care, but the admin side is a headache.
- Category Health & Medical
- City Glen Burnie
- State Maryland
- Postcode 21061
- Country United States
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