Tidewater Orthopaedics
4037 Ironbound Rd, Williamsburg, Virginia, 23188
Patients generally love the clinical care provided by the PAs and doctors here, often citing them as skilled and empathetic. However, the administrative side—specifically billing and phone responsiveness—is a major pain point. It is a spot on choice for surgery, but be prepared for office hurdles.
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Verify your insurance coverage directly with your provider before the appointment, as the front desk may not always have the latest info.
✓ What Works Well
- Skilled surgeons
- Empathetic PAs
- Effective treatment plans
✗ Areas to Improve
- Difficult to reach by phone
- Billing department issues
- Long wait times
- Why is it so hard to get a human on the phone?
- Are they in-network for my insurance?
Great clinical care, terrible office staff
The PAs are the real stars here
Billing is a nightmare
- Category Health & Medical
- City Williamsburg
- State Virginia
- Postcode 23188
- Country United States
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