Tiffany Bui, DMD
744 Middlefield Rd, Palo Alto, California, 94301
Patients consistently praise Dr. Bui for her clinical expertise and gentle touch, often describing her as a talented artist in the chair. While the dental work itself is top-notch, the front office administration is a frequent pain point. Several reviewers noted frustrating communication, billing confusion, and dismissive attitudes from the care coordinator. Despite these administrative hurdles, the high quality of care keeps many patients coming back.
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Always confirm your cleaning is scheduled alongside your exam when booking, as the front desk often separates them.
✓ What Works Well
- Exceptional clinical skill and expertise
- Gentle and painless procedures
- Modern, advanced dental technology
✗ Areas to Improve
- Frustrating front desk communication
- Billing and insurance miscommunications
- Occasional long wait times
- Why was my cleaning not scheduled with my new patient visit?
- Can I get a clear estimate for referred procedures?
Clinical team is fantastic, but the front office needs a serious overhaul.
Dr. Bui is a true professional who explains everything clearly.
Great bang for the buck regarding the quality of work, but the admin stress is real.
- Category Health & Medical
- City Palo Alto
- State California
- Postcode 94301
- Country United States
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