Food & Beverage · Coffee/Donuts
Tim Hortons
4765 W Broad St, Columbus, Ohio, 43228
Google Maps
Updated: 18 May 2026
Authenticity Score: 45/100
About
This Tim Hortons location is highly inconsistent. While some customers praise the friendly staff and quick service, many others report frequent order errors, long wait times, and rude behavior. It seems to be a location where the experience depends heavily on who is working that day. It's a convenient stop, but not always a reliable one.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
65/100
Pro Tip
Always double-check your order at the window before driving away to save yourself a return trip.
Drive-Thru
Online Ordering
Pros & Cons
✓ What Works Well
- Friendly staff (when they are on)
- Quick service (sometimes)
- Good coffee and donuts
✗ Areas to Improve
- Frequent order errors
- Inconsistent service quality
- Long wait times
Frequently Asked Questions
- Why is my order wrong again?
- Is the service always this slow?
- Are they open?
User Feedback
Hit or miss service.
Coffee is usually good.
Check your order before leaving.
Quick Info
- Category Food & Beverage
- Neighborhood Westgate
- City Columbus
- State Ohio
- Postcode 43228
- Country United States
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