Food & Beverage · Coffee & Donuts

Tim Hortons

89 W William St, Delaware, Ohio, 43015

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Tim Hortons location has a very poor reputation among local customers. Frequent complaints include incorrect orders, rude service, and inconsistent food quality. While some visitors have had positive experiences, the majority of reviews highlight significant issues with management and customer service. It is often avoided by locals in favor of other coffee options in the area.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Tim Hortons using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

Check your order carefully before leaving the drive-thru window.

Drive-thru available
Mobile app ordering
Pros & Cons

✓ What Works Well

  • Convenient drive-thru
  • Some friendly staff members
  • Quick service when it works

✗ Areas to Improve

  • Frequent order errors
  • Rude and unprofessional service
  • Inconsistent food quality
Frequently Asked Questions
  • Is the dining room open?
  • Why is the service so slow?
  • Do they honor coupons?
User Feedback

Orders are constantly messed up.

Staff is often rude.

Coffee is frequently cold or wrong.