1590 Coshocton Ave, UNIT A, Mt Vernon, Ohio, 43050
The agency is generally well-regarded for its friendly and helpful staff, with many clients praising the significant savings they've achieved. Agents like Laurie and Cylas receive frequent shout-outs for their professionalism and patience. However, there are some reports of frustration regarding claim handling and communication, which suggests some inconsistency in service. Despite these issues, many long-term clients remain loyal, appreciating the personal attention they receive. It is a solid local option, but it's worth being proactive about your policy details.
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✓ What Works Well
✗ Areas to Improve
Saved me thousands a year.
Great team, very professional.
Friendly and easy to work with.