Timothy Swofford, MD
624 I-30, Suite 100, Royse City, Texas, 75189
Dr. Swofford is highly regarded for his thoroughness and bedside manner, with many patients feeling genuinely cared for. The clinical team receives high praise for their expertise. Conversely, the front office staff, particularly regarding scheduling, is a major pain point for many, leading to some patients leaving the practice.
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The clinical care is spot on, but be prepared for a frustrating experience when calling to schedule or resolve billing issues.
✓ What Works Well
- Thorough and attentive doctor
- Excellent bedside manner
- Efficient clinical staff
✗ Areas to Improve
- Rude front office staff
- Difficult scheduling process
- Inconsistent billing communication
- Does the office accept my insurance?
- Why is it so hard to get a human on the phone?
Dr. Swofford is a great listener
Front desk needs better training
Clinical care is top tier
- Category Health & Medical
- City Royse City
- State Texas
- Postcode 75189
- Country United States
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